About - TEAM, Inc.

About TEAM

Partnering with the organizations we serve, TEAM specializes in exceptional, customized management of nonprofit organizations and associations.

TEAM supports organizations by assisting and guiding them to expand their reach and achieve their goals. We believe in the missions of our clients and find value in serving as a catalyst for their success.

01. Get Organized

TEAM’s management is performed using the highest professional standards and in accordance with client bylaws, policies, and procedures. We strive to stay abreast of and use the most efficient and current technologies, keeping your association organized with the latest security, file management tools, and providing a pleasant user experience.

02. Add Value

We aim to strike a balance between providing leadership and support, as needed, allowing volunteer leaders to maximize their effectiveness. TEAM provides continuity to your association, year over year, as your Boards and volunteers change.

By working with TEAM you can keep your association on the cutting edge by taking advantage of numerous technologies at little to no cost to your association due to our shared cost model.

03. Save Time

Now more than ever your volunteers have less time to dedicate to managing the details of your organization. Utilizing our team of talented account managers and skilled professionals in specialty disciplines, we partner with our clients to provide customized management that is designed to enhance the experience of members, Boards, and volunteers.

Clients

Trusted by Top Associations

Consultants

A Team Of Professionals

Claira Stollfus

Executive Director & President

Claira is an experienced administrative professional with an MBA in Nonprofit Management, and is a Certified Digital Marketing Professional. She has extensive practical knowledge of business management, performance appraisal, recruiting, and social media. Claira brings broad organizational experience, recognized for streamlined process improvements and creative problem solving, to TEAM in her role as Executive Director & President.

In her down time, Claira enjoys spending time with friends and family or being outdoors hiking, kayaking, camping, or enjoying a sunset.

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Laura Gustafson

Executive Director & Vice President

Laura holds her BBA with a concentration in marketing from the University of Wisconsin – La Crosse. She provides friendly, customer-focused association management services. Laura enjoys building strong relationships with her Boards and client members, and is committed to providing excellent meeting, event and membership experiences. From inception through completion, her event planning expertise ranges from intimate meetings of 20 people to large multi-day conferences attracting in excess of 600 attendees. She professionally manages communications via email, social media platforms, and print publications. Laura has years of experience executing successful marketing campaigns and managing special projects, to facilitate the achievement of her client’s goals.

When not at TEAM, Laura enjoys spending time at her family’s lake cottage, reading, and working in her garden.

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Marissa Biese

Association Manager

Marissa is a creative individual with a degree in visual communication and years of experience helping clients reach their goals. She offers knowledge in event coordination, office management, and team leadership. Marissa has been successful in optimizing operations and implementing procedures to maximize efficiency in the workplace.

Outside of the office she enjoys gardening, herbalism, and mythology. She is also a seasoned martial artist with over 10 years of jiujitsu under her belt.

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SEAN DRESDEN

Association Executive

Sean holds a BA in education and has spent over a decade serving in leadership positions for a diverse group of non-profit organizations. Their skill set encompasses organizational management, event planning, technical writing, and teaching. With a focus on collaboration, they have built strong partnerships with teams, clients, donors, and volunteers, consistently working towards making a positive impact together.

Sean spends their free time working with cats in need of behavior modification due to aggression or other issues. They’ve used positive-reinforcement-based training methods to teach their cats over a dozen commands.

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Bruce B. Bautch

CPA, Finance Manager

Bruce is a CPA with over 25 years of accounting and operational experience. He started his career auditing with Ernst & Young and is also a retired Army Reserve Engineer Captain. Bruce looks for efficiency and accuracy controls in all his work areas. Bruce is also a certified FocalPoint Business Coach and Trainer and enjoys helping business owners surpass their goals and gain more control over their business and their personal lives.

Bruce lives on a small lake in Waukesha County and enjoys the outdoors, reading and Brewers baseball.

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Services

What We Do Best

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Membership & Contact Management

TEAM acts as the first point of contact for our client’s members. We engage them with regular communications and newsletters, and oversee member and contact databases. TEAM is equipped to handle renewals, track membership, create reports, execute membership drives, and handle inquiries about our client’s organizations. We help organizations strengthen their recruitment and retention strategies, ensuring seamless operations and a thriving membership community.

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Meeting, Planning, & Event Management

TEAM provides clients with exceptional event experiences, managing everything from monthly meetings, virtual programing, educational webinars, networking socials, golf outings, sporting clay outings, and large multi-day conferences. Annually, TEAM oversees over 40 member events, 6 major conferences, and countless committee and Board meetings.

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Account & Finance Management

TEAM provides accounting and finance management services with our on-staff CPA, who works with Treasurers and Boards to provide complete monthly financials, credit card reconciliation, and monthly AR/AP reports.

TEAM has the expertise to assist your organization’s leadership with annual budgeting, projections, and long-term financial planning. Clients who choose to use our financial services are invited to use TEAM’s discounted QuickBooks Online.

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Marketing, Communications & Social Media

TEAM’s marketing services include implementation of a brand conscious marketing program, social media management, print and electronic communications, website management, membership surveys, and a personalized email, mailing address, and phone extension. TEAM works with your volunteer leadership to clearly communicate your value to current and new markets, expanding the reach of your association.

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Sponsorship

Understanding the importance of non-dues revenue, we will work to cultivate relationships with industry partners, vendors, and affiliated groups. TEAM has extensive experience in creating and execucting sponsorship programs, from event sponsorships to annual sponsorships. We will collaborate with your Board to identify sponsor prospects and develop deliverables. TEAM will use our in-house marketing capabilities to launch and promote the sponsorship program.

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Administrative & Data Support

TEAM provides a full-time office for the receipt of mail and telephone calls. Your organization will be given a dedicated phone extension and email, and our staff will act as the first point-of-contact. We use Office 365, and all files are backed up to the Microsoft cloud. The cloud allows us to store and share your files with any necessary parties easily and securely. We strive to stay abreast of and use the most efficient and current technologies, and our IT partner ensures minimum down-time, should any issue arise.